ITEMS THAT ARE OUT OF STOCK:
You will be contacted via email if you ordered an out of stock item. At this point you can either choose to substitute for another item in stock, remove it from your order, cancel your order or place your order temporarily on hold until your item is in stock again. Due to availability and vendor issues, we can only provide an estimate as to when an out of stock item will be in stock again.

If you choose to remove the out of stock item from your order, a refund will be issued that is consistent with the original method of payment.
INTERNATIONAL SHIPPING POLICY: We are sorry, but we are unable to offer shipping outside of the United States.
 

Return Merchandise for Refund:
1. NO RETURNS ARE ACCEPTED beyond 30 days from receiving date.
2. All returned merchandise for refund must be in absolute perfect and new condition, in original carton with all manufacturers included accessories.
3. Any product that is returned without the promotional item(s) included with the original transaction. Minimum restocking fee is 20% for all returned merchandise.
4. Missing accessories will result in a reduced credit amount by the actual replacement cost of those items.
5. All manufacturer’s tags and certificates must be left blank.
6. Original merchandise box must not be defaced or altered in any way.
7. If products is purchased in new condition and returned in a condition such that it cannot be resold as new ( damaged, scratched, with missing or damaged packaging, and/or missing parts), another 25% refurbishment fee will be applied in addition to the restocking fee.
8. Merchandise initially returned as defective, whose defect cannot be verified, will incur a restocking fee as well as a freight charge for replacement shipment.
9. Merchandise initially shipped 'double-boxed' must be returned to us in like fashion.
10. Shipping charges we incur are not refundable unless the return is due to our error.
11. Purchaser is responsible for shipping / insurance to our warehouse. We are not responsible for returned items lost during shipping.
12. Your refund will be in the form of your original payment (on the same credit card as the original purchase) and will take up to 14 days to process. Depending on the cycle of your credit / debit card, it may take up to two cycles for the credit to be applied to your account.
13. Any freight damaged goods should be reported immediately within 5 days of receipt to the shipping Freight Company used. Ex.UPS Freight Shipping.
14. Customers will receive less than full credit on any merchandise returned to sender as either refused or undeliverable (other than freight damaged goods) due to return shipping charges.
Packaging the unit:
• Use the original box and packaging materials if possible.
• If the original packaging is not available use a box that will allow for proper protection.
• Include a copy of your invoice/receipt inside the package.
• Returned merchandise without copy of invoice will not be serviced or processed.
Addressing the unit:
Address your package as follows:
TO: B Weezer & Co
113 11th Street
Colonial Beach, VA 22443

Shipping the unit:
• You are responsible to pay for shipping the unit to us.
• We recommend that you insure your package, as we cannot be responsible for any damage to or loss of the unit until it is received in our facility.
• The following shipping methods are recommended:
o Freight Express, UPS Freight Shipping or other Freight shipping services. Send Certified or Registered, Return Receipt Requested.